For Community Members
The program clinic exists to serve people who would otherwise go without care. You do not need insurance, a diagnosis, a referral, or the ability to pay.
How Placement Works
The clinic serves a limited number of clients at a time, and placement depends on the clinical programming running in a given term. When a request cannot be matched to current programming, it is placed on a waitlist and reviewed as openings and new clinical programs become available.
- All services are pro bono. There is no fee, no billing, and no insurance requirement.
- Once you have contacted us, we will let you know what information we need from you.
- Placement is made by waitlist and by the clinical programs offered in the current term.
- Remaining on the waitlist does not expire; you stay under consideration as openings arise.
Steps to Request Services
Contact the clinic
Call or email using the contact information below. A member of the department will respond to your request.
Tell us what you are looking for
Describe the communication, cognitive, or swallowing concern and who it affects. We will let you know what information we need from you at that point.
Placement review
The department reviews your request against the clinical programming running this term and current clinic capacity, and adds it to the waitlist when an immediate match is not available.
Assessment and plan of care
When a placement is available, an in-person assessment is scheduled. Findings are reviewed with you, and a plan of care is established under the direction of the supervising clinical preceptor.
Group Programs and Clinics
Alongside individual services, the clinic runs group and specialty programs. Days and times change every term — please contact us for the current schedule for any camp or group.
- Aphasia group
- Parkinson’s group
- AAC clinic
- Swallowing clinic
- Literacy programs
- Summer camp programs
What You Can Expect From Us
Care in a teaching clinic is delivered by students, and that carries specific obligations to you. The following protections are established in the MS MedSLP program handbook and University policy, and they apply to everyone we serve.
Notice of Nondiscrimination
The MS MedSLP program and the Center for Communication Disorders provide services in a respectful, inclusive, and equitable manner. We do not discriminate in the provision of services based on race, color, national origin, ethnicity, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, genetic information, citizenship, veteran or military status, or any other characteristic protected by applicable law.
Reasonable accommodations and language assistance are available to support access to services. To request assistance or report a concern regarding discrimination, contact ElBea Stonier at ElBea.Stonier@rm.edu.
Culturally responsive care
Speech-language pathologists have an obligation to practice in a manner responsive to individuals from different cultures, linguistic communities, social identities, beliefs, values, and worldviews. This includes people representing a variety of abilities, ages, cultures, dialects, disabilities, ethnicities, genders, gender identities or expressions, languages, national and regional origins, races, religions, sexes, sexual orientations, socioeconomic statuses, and lived experiences.
The right to refuse
You will know who is a student
Students identify themselves as students when working with you, and every student wears a nametag or badge identifying them as such during all on-campus lab and practicum activities.
A licensed clinician is responsible for your care
Direct supervision minimums
Students are directly supervised for a minimum of 25% of direct treatment time and 50% of direct assessment time. These are program-wide floors; supervision commonly exceeds 75% of direct contact time early in a student’s training and whenever a case is complex or unfamiliar. Preceptors may require more supervision at their discretion.
Confidentiality
Students are trained in confidentiality and HIPAA requirements before entering clinical settings and are responsible for protecting all information related to your care. Releasing information to anyone without a legitimate, legal, or clinical right to it, and removing records from the clinic, are prohibited. Violations are grounds for dismissal from the clinical program.
Professional boundaries
Students do not provide services to people with whom they have a personal relationship. If a student discovers a pre-existing relationship with an assigned client, they must notify the supervising clinician and the director of clinical education immediately, and the program reassigns the student.
Liability coverage
Accessible materials
All educational, promotional, and instructional materials produced by the speech-language pathology programs at RMU are designed with accessibility and inclusion in mind. If you encounter material that is not fully accessible, contact the program at medslpstaff@rm.edu or 801-375-5125. For accommodations and language assistance in the delivery of services, see the Notice of Nondiscrimination above.
Feedback and complaints
Feedback or complaints regarding services may be made by email to ElBea.Stonier@rm.edu, by placing a note in the feedback box in the CCD waiting area, or by writing to the clinic at ccd@rm.edu.
Safeguards Behind the Care
Protecting the welfare of the people we serve is a condition of a student setting foot in the clinic. The requirements below are completed before a student begins clinical work and are documented and tracked by the program.
Training completed before a student sees a client
The Full Orientation Training Track
HIPAA compliance
- HIPAA Microlearning: Practices to Protect Healthcare Information
- HIPAA: Clinical Training for the Healthcare Setting
Safe and inclusive workplace
- Recognizing, Responding To, and Preventing Sexual Harassment: In the Healthcare Workplace
- Identifying and Responding to Domestic Violence and Child and Elder Abuse and Neglect
- Inclusive Care: Culturally Competent Resources to Meet Diverse Needs
- The Health Equity Journey: Civil Rights and Next Steps Toward Preventing Bias, Discrimination, and Disparity
Infection control
- Infection Prevention and Control: Standard Precautions and Other Fundamentals
- OSHA: Environmental Cleaning
- Hand Hygiene: The Key to Infection Control
- OSHA Bloodborne Pathogens: Preventing and Responding to Exposure
- OSHA: Hazard Communication and Safety Data Sheets
Background screening
Ethics education
Consent, privacy, and confidentiality
Infection control and physical safety
Infection control for the clinic is covered in orientation and in the CCD operating manual. A separate sterilization room is maintained adjacent to the radiology and endoscopy lab, so that barium and sterilization fluids are kept locked and away from any client’s access.
Supervisors are responsible for ensuring student adherence to infection control procedures and for correcting or educating as appropriate, and student observations in the clinic include observation of safety and infection control.
The University risk management manual outlines the basic safety and security of the space, covering fire, threat, shelter in place, and evacuation. Fire and evacuation drill information for the building is available from the Safety and Security department.
Cost
No cost. All program clinic services are pro bono.
Location
Center for Communication Disorders
122 E. 1700 S., Bldg. 3
Provo, UT 84606
Clinic Hours
Monday through Thursday, 9 a.m. to 6 p.m.
Language Access
Let us know if you require a translator or a translation service.