Registrar's Office
Resources for a successful academic career at Rocky Mountain University of Health Professions.
Academic Calendar
Important Information
Student Record FAQ
How do I change my contact information with the University?
I need a transcript. What do I do to request this, and are there fees involved?
Rocky Mountain University of Health Professions uses the National Student Clearinghouse to process transcript requests. The fee for each transcript is $7.50, plus the associated fees charged by the National Student Clearinghouse. Please go to this page for further information on transcript requests, or you may contact registrar@rm.edu or 801.375.5125 x 3 with any questions.
Course FAQ
I need help with Canvas.
Email us at RMU, edtech@rm.edu, or ithelp@rm.edu
How do I get my textbook information?
For textbook information please visit the Learning Resource Center.
I’m confused about the requirements for a particular assignment. What should I do?
What if I’m going to be late with an assignment?
As soon as you realize you will have difficulty meeting a deadline, you should contact the instructor to let him/her know of your situation and to request additional time. The faculty member has the discretion to grant or deny an extension request, with or without point deductions for the lateness.
If your lateness will prevent the instructor from submitting your final grade by the deadline for the semester (one week after the last day of the semester), you must request his/her approval for an Incomplete Contract. This form (which requires a $50 fee) would allow a maximum of one additional semester (the specific deadline must be negotiated with the instructor) to complete the coursework. Be sure to review the CONTRACT TERMS section of the contract carefully for guidelines about the Incomplete. The form may be sent via regular mail to the attention of the Registrar, or may be scanned/emailed to registrar@rm.edu or faxed to the Registrar at 801.734.6825.
How many exams will I have, when will I have them, and how does the proctoring system work?
Can I review my graded exams?
Canvas Exams have review guidelines set by the individual faculty; many choose to allow students to review the graded exams (or at least know how many responses were incorrect) automatically after completing the exam. For questions on reviewing Canvas exams, please contact the respective faculty directly.
For exams taken outside of Canvas, please see the ‘Coursework and Exam Feedback’ section of the ‘Exams and Assignments’ category of the University Handbook.
How do I go about appealing a grade?
What happens if I fail a course?
For most programs, students are required to achieve a minimum of a B- grade, which equates to a numerical value of 80% for any individual course. Any grade below 80% is considered a failing grade. If a student receives a failing grade, he or she must repeat or remediate the course to continue in the program. The student must make the request to repeat or remediate the course to his or her GPD. Students in the DPT and MPAS programs should reference program-specific policies for their grading scale.
a. Remediation: Please refer to the ‘IP (In Progress)’ section under the ‘Course Grade Designations’ category of the University Handbook.
b. Repeating a Course: Please refer to the ‘R (Repeat of Course)’ section under the ‘Course Grade Designations’ category of the University Handbook.
Program FAQ
What do I do if I require special accommodations for a disability?
I’ve had a family/personal emergency. What are my options for managing my coursework?
The first thing you should do is contact your PD(s) (or, in the DPT program, your Program Advisor) for guidance in your specific situation. Some options available to post-professional students that the PD(s) may discuss include the following:
- File Incompletes for one or more courses (see the CONTRACT TERMS section of the Incomplete form for the maximum number of Incompletes you may hold simultaneously in your program). You must contact each respective faculty member for his/her approval prior to filing the form, and forward the record of that approval to the Registrar. This form (which requires a $50 fee per contract/course) would allow a maximum of one additional semester (the specific deadline must be negotiated with the instructor) to complete the coursework. Be sure to review the CONTRACT TERMS section of the contract carefully for guidelines about the Incomplete. The form may be sent via regular mail to the attention of the Registrar, or may be scanned/emailed or faxed to the Registrar at 801.734.6825.
- Withdraw from one or more courses to take them at a later time. To do this, you will need to email your PD(s) with the request, copying the Registrar. Your PD(s) will guide you in determining whether you would continue with your current cohort or whether these withdrawals would necessitate moving to a future cohort of your program, which would be considered a Temporary Withdrawal (see Option #3 below). Depending on the date of your withdrawal, you will receive “W“ (does not impact the GPA) or “AW“ (Administrative Withdrawal, which impacts the GPA like a failing grade) grades in the courses from which you withdraw, and you will need to re-take them to complete the program. All or part of your tuition may be refunded per the terms and timelines outlined in your Enrollment Agreement.
- Take a temporary withdrawal from the program. To do this, you will need to submit the Withdrawal Form. The status of TW is only for two years. If you do not re-enroll within two years, your status will be changed to a university withdrawal (UW) and the policy for the UW status applies. Students in the TW status are responsible for attendance and completion of all courses in the curriculum, regardless of where they occur. The University Handbook provides additional information regarding this change in status. To re-enroll after a temporary withdrawal, you will need to submit the Re-entry Form 1-3 months (but no later than one month) before the requested re-entry semester start date as published on the Academic Calendar. Completing this form does not constitute confirmation that enrollment will be approved.
What happens if I don’t maintain satisfactory academic progress in the program?
How long do I have to complete my degree?
What is the difference between graduation and commencement? What do I need to do to graduate? When will I graduate?
Please click here.